Residential and Commercial Management
Onyx manages both multi-residential, commercial and mix-used properties throughout South-Western Ontario.
Our team members have at one time or another been Developers, Owners of multi-family residential and commercial properties, Landlords, and have also been both residential and commercial tenants. This allows us the unique perspective to be able to satisfy and exceed expectations of working with Tenants, Occupants and Owners.
Management Services
Our services are completely customizable, which can include all services listed below or a combination of these services. Owners can be as hands-off or hands-on as they like! We can guarantee after partnering with Onyx Property Group, you will prefer our full-service model; allowing you to focus on the growth of your business, portfolio and having extra time to vacation or spend time with friends and family.
One Tenant – One Manager – Each building we manage has one Property Manager for that building; our Property Managers get to know the Tenant base and your property.
One Client – One Manager – Likewise, each Owner or Developer also has one point of contact from the Onyx Team, this streamlines communication.
Guaranteed Response – Due to having a dedicated Manager, our average response time is 47 minutes. All inquiries are generally responded to within 2-4 hours.
Full-Service and Tailored Options
- Leasing – Leasing of units including screening of applicants. We have a waiting list of qualified pre-screened prospects who are looking for a place to call home
- Marketing/Researching – We market your property and unit via targeted sites, social media and via our affiliated partners. We provide ongoing research to ensure we are advertising your asset at the best possible rate. Onyx has been able to achieve reaching higher than average market rates, year-over-year
- Financials/Reporting – We provide comprehensive monthly and annual financial statements including budget reporting and P&L statements
- Maintenance/Inspections – We manage, organize, facilitate all maintenance requests via our online portal. Onyx has a 24/7/365 emergency service line which is overseen by our team and not a call centre!
- Legals – We have extensive experience with the RTA and Tribunal and are the first line of communication and reasoning to protect not only your rights but the rights of Tenants and Occupants.